Will County Video Visit Overview
The Will County Video Visitation Center is listed as a facility because it is a separate public-facing building used by jail visitors. It does not book, classify, house, or release inmates. The people being visited are held at the Will County Adult Detention Facility, and the correct custody search is the sheriff's inmate inquiry for the ADF. The video center's job is practical: it is where approved visitors check in, show identification, and sit at a video station connected to the detention facility across the street.
The Will County Sheriff's visitation page is the source for scheduling windows, daily session hours, identification rules, age rules, and visit limits. Treat the center as a visitor-services site, not as a jail. A person cannot be "in custody" at the visitation center, and a search by this building name will not replace the Will County Inmate Inquiry.
The center is still important for a facility map because many family members and friends go there before they ever speak with jail staff. It also plays a commissary role. The sheriff's family and friends material says cash deposits for inmate accounts may be made at the video center seven days a week during posted daytime hours. That makes the building a common stop for visitors who need both a scheduled video visit and a deposit option.
Will County Visit Lookup Steps
A visitor should first confirm that the person is currently held at the ADF. The Will County Inmate Inquiry in-custody search is the correct online roster for that step. When inspected on June 10, 2026, the in-custody filter returned 513 records. That result count is a roster snapshot, not a visitation-center population. The profile may show booking number, booking date, prisoner type, housing facility, charges, court dates, bond or bail fields, booking origin, and photos.
- Search the Will County Inmate Inquiry and use the In Custody filter for current ADF custody.
- Write down the person's full name and booking number if the profile shows one.
- Wait until after the person's first court appearance before trying to visit.
- Call the Video Visitation Center at 815-774-7950 within the allowed scheduling window.
- Arrive 15 minutes early with valid government photo identification and follow posted rules.
| Question | Correct Answer |
|---|---|
| Does the center hold inmates? | No. It is a visitor-services building. |
| Which roster covers the visit? | Will County Inmate Inquiry for the Adult Detention Facility. |
| Can a visit be scheduled online? | The research found phone scheduling through 815-774-7950. |
| Can visitors arrive before first court? | No. The sheriff says inmates are not allowed visits until after first court appearance. |
Will County Video Center Contact
The visitor building is in downtown Joliet, near the Adult Detention Facility and the courthouse. The sheriff family and friends page places the Video Visitation Center at 20 S. Chicago Street, across the street from the ADF at 95 S. Chicago Street. Visitors should use the video center address for scheduled visits, while jail custody and booking questions go to the ADF phone line.
Will County Video Visitation Center
20 S. Chicago Street
Joliet, IL 60432
815-774-7950
Call for video visitation scheduling.
Will County Adult Detention Facility
95 S. Chicago Street
Joliet, IL 60436
815-740-1250
Use for jail custody and booking questions.
Will County Video Visit Hours
The sheriff's visitation material distinguishes session hours from call and building hours. Session windows are daily in the morning and afternoon. The additional research notes say phone scheduling hours on the contact page are 9:00 a.m.-12:00 p.m. and 1:00 p.m.-5:00 p.m. daily, while session windows are 9:15 a.m.-12:00 p.m. and 1:00 p.m.-4:15 p.m. If a recorded message plays during normal scheduling hours, the sheriff page says all lines are busy and to try again.
| Center Function | Schedule | Detail |
|---|---|---|
| Video visit sessions | Daily 9:15 a.m.-12:00 p.m. | Morning session window. |
| Video visit sessions | Daily 1:00 p.m.-4:15 p.m. | Afternoon session window. |
| Phone scheduling | Daily 9:00 a.m.-12:00 p.m.; 1:00 p.m.-5:00 p.m. | Call 815-774-7950. |
| Cash deposits | Daily 9:00 a.m.-5:00 p.m. | For ADF commissary accounts. |
Most ADF inmates may have two 30-minute visits each week. Visits are first come, first served, and the scheduling window is tight: 24 to 48 hours before the visit and not more than 48 hours ahead. Visitors who cannot make a scheduled appointment must call to cancel. Failure to cancel may affect future visit privileges.
Will County Visitor Rules
Visitors must be at least 17 unless accompanied by a parent or legal guardian. The sheriff allows two visitors at one time. Every visitor needs valid identification with current address and date of birth. Recognized government photo IDs include a driver's license, state ID, FOID card, military ID, passport, and green Matricula Consular ID. The person visiting must be properly dressed and must follow the posted visit rules at the center.
A local detail often missed is the 30-day rule. A person who has been incarcerated at the Will County Adult Detention Facility within the last 30 days cannot visit an ADF inmate. The sheriff also states that visitors should not arrive for inmate visitation before the inmate's first court appearance. Court timing can make a newly booked person visible in the roster before visits are allowed.
Note: Bring ID and arrive early, but confirm the visit by phone before traveling to downtown Joliet.
Will County Center Deposits
The Video Visitation Center also accepts cash commissary deposits for people held at the ADF. The sheriff family and friends page lists the building as a seven-day cash deposit location from 9:00 a.m. to 5:00 p.m. The Bond Lobby is a separate 24-hour cash deposit option, and JailATM is the online deposit route linked by the sheriff. Coins are not accepted, and change cannot be made.
Deposit rules should not be confused with bail rules. The sheriff's bail and commissary page says online bail payments are not currently accepted and warns that WCSO will not contact people to make bail payments through Venmo, Cash App, or Zelle. Commissary deposits help pay for writing materials, hygiene items, and snack food. They do not create release, clear a hold, or change court conditions.
Will County ADF Support Services
Mail and phone services remain tied to the Adult Detention Facility even when a family member visits at the video center. Personal mail goes through Smart Communications / Will Co. Adult Det. Ct., with the person's name and booking number, PO Box 9172, Seminole, FL 33775-9175. Letters cannot be dropped off at the video center or the jail reception desk. Inmate phone calls and messaging route through Smart Communications or SmartInmate services linked by the sheriff.
Books and periodicals must come from approved publisher, distributor, or subscription sources. Newspapers, hardcover books, Polaroids, blank paper, stamps, cash, stickers, tape, glue, glitter, perfume, oversized cards, and certain publications are prohibited under the sheriff mail rules. For mail questions, the research lists 815-740-5531. For video visit scheduling, use the video center phone instead.